# Account stopped linking (Sterling National Bank (Business))

**URL:** <https://community.stessa.com/t/account-stopped-linking-sterling-national-bank-business/1967>\
**Category:** Setup & Support\
**Created:** [February 2, 2021, 1:26am UTC](https://community.stessa.com/t/account-stopped-linking-sterling-national-bank-business/1967 "2021-02-02T01:26:10Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![luminalns](https://yyz2.discourse-cdn.com/flex032/user_avatar/community.stessa.com/luminalns/32/255_2.png) [@luminalns](https://community.stessa.com/u/luminalns)\
**Post date:** [February 2, 2021, 1:26am UTC](https://community.stessa.com/t/account-stopped-linking-sterling-national-bank-business/1967/1 "2021-02-02T01:26:10Z")

</div>

My Sterling National Bank (business) account stopped linking

Fix attempt, returns an error.  
trying to link from fresh, remains stuck at ‘retrieving Security information’ and nothing hapans after.

![image](https://canada1.discourse-cdn.com/flex032/uploads/stessa/original/1X/65f5420431525747afe2dba905558afcd918fe7e.png)