# Adding Property manager won't stop syncing

**URL:** <https://community.stessa.com/t/adding-property-manager-wont-stop-syncing/12113>\
**Category:** Setup & Support\
**Created:** [October 24, 2023, 6:43pm UTC](https://community.stessa.com/t/adding-property-manager-wont-stop-syncing/12113 "2023-10-24T18:43:18Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![tlabelleproperties](https://avatars.discourse-cdn.com/v4/letter/t/91b2a8/32.png) [@tlabelleproperties](https://community.stessa.com/u/tlabelleproperties)\
**Post date:** [October 24, 2023, 6:43pm UTC](https://community.stessa.com/t/adding-property-manager-wont-stop-syncing/12113/1 "2023-10-24T18:43:18Z")

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It’s been syncing since last night. How long should this take?

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**Author:** ![jason.turgeon](https://avatars.discourse-cdn.com/v4/letter/j/8797f3/32.png) [@jason.turgeon](https://community.stessa.com/u/jason.turgeon)\
**Post date:** [October 27, 2023, 12:58pm UTC](https://community.stessa.com/t/adding-property-manager-wont-stop-syncing/12113/2 "2023-10-27T12:58:32Z")

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This is also happening to me. I just paid for a year of pro and was planning to move all my banking over to stessa for cash management, but this is one of those things that absolutely has to work for me to continue.

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**Author:** ![tlabelleproperties](https://avatars.discourse-cdn.com/v4/letter/t/91b2a8/32.png) [@tlabelleproperties](https://community.stessa.com/u/tlabelleproperties)\
**Post date:** [October 27, 2023, 1:20pm UTC](https://community.stessa.com/t/adding-property-manager-wont-stop-syncing/12113/3 "2023-10-27T13:20:05Z")

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It’s still syncing days later. clearly it’s not going to work. My bank synced up no problem though.

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**Author:** ![jason.turgeon](https://avatars.discourse-cdn.com/v4/letter/j/8797f3/32.png) [@jason.turgeon](https://community.stessa.com/u/jason.turgeon)\
**Post date:** [October 27, 2023, 1:37pm UTC](https://community.stessa.com/t/adding-property-manager-wont-stop-syncing/12113/4 "2023-10-27T13:37:09Z")

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I was able to get some of my bank accounts to sync but not all of them. I was OK with that since I was planning on moving my banking to Stessa for the interest rate, anyway. But their banking experience has been terrible so far. I’m giving up on Stessa, going to do my accounting with REIHub, find a high-yield savings account somewhere, and keep using [apartments.com](http://apartments.com) for basic property management.

It’s a shame as they offer a really compelling product, but they can’t execute on it.

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**Author:** ![victor](https://yyz2.discourse-cdn.com/flex032/user_avatar/community.stessa.com/victor/32/77_2.png) [@victor](https://community.stessa.com/u/victor)\
**Post date:** [October 28, 2023, 12:43am UTC](https://community.stessa.com/t/adding-property-manager-wont-stop-syncing/12113/5 "2023-10-28T00:43:10Z")

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Hi @tlabelleproperties,

Our engineering team is actively addressing the problem, and we sincerely apologize for any inconvenience you may have experienced. We anticipate having a solution in place shortly.

While we work on resolving this issue, we recommend attempting to reset the connection by using the “edit login” function. This step has proven effective in rectifying similar errors on occasion.

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**Author:** ![tlabelleproperties](https://avatars.discourse-cdn.com/v4/letter/t/91b2a8/32.png) [@tlabelleproperties](https://community.stessa.com/u/tlabelleproperties)\
**Post date:** [October 28, 2023, 11:54am UTC](https://community.stessa.com/t/adding-property-manager-wont-stop-syncing/12113/6 "2023-10-28T11:54:25Z")

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I just did that now. still seems to not be working for either account. I also tried deleting all together and adding them again.