Address Not Found message when entering a new property

I keep entering the address, the system finds it , I choose it but when I click continue it says ‘Address Not Found’ and it won’t let me move forward to create a new property I just purchased

@chavarriaerick Sorry you’re having trouble getting this new property to load. Please open a 1:1 support conversation and send us the exact address. We’ll figure out what’s going on and get you back on track.