# External Accounts: Bank Blocking Access **URL:** \ **Category:** Setup & Support\ **Created:** [November 16, 2021, 9:15pm UTC](https://community.stessa.com/t/external-accounts-bank-blocking-access/4207 "2021-11-16T21:15:20Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![cooperhawkrealtyllc](https://avatars.discourse-cdn.com/v4/letter/c/ccd318/32.png) [@cooperhawkrealtyllc](https://community.stessa.com/u/cooperhawkrealtyllc)\ **Post date:** [November 16, 2021, 9:15pm UTC](https://community.stessa.com/t/external-accounts-bank-blocking-access/4207/1 "2021-11-16T21:15:21Z")
I have a bank that Stessa External Accounts page says is “blocking access”. This simply isn’t true and my login credentials and other verification information is accurate. Any ideas? I’ve not been able to connect to this particular bank for 3 weeks now. Thank you. ---
**Author:** ![mikensayuri](https://avatars.discourse-cdn.com/v4/letter/m/7ea924/32.png) [@mikensayuri](https://community.stessa.com/u/mikensayuri)\ **Post date:** [December 8, 2021, 7:24pm UTC](https://community.stessa.com/t/external-accounts-bank-blocking-access/4207/2 "2021-12-08T19:24:34Z")
Have you been able to get a resolution to this? I have the same problem ---
**Author:** ![cooperhawkrealtyllc](https://avatars.discourse-cdn.com/v4/letter/c/ccd318/32.png) [@cooperhawkrealtyllc](https://community.stessa.com/u/cooperhawkrealtyllc)\ **Post date:** [December 8, 2021, 7:36pm UTC](https://community.stessa.com/t/external-accounts-bank-blocking-access/4207/3 "2021-12-08T19:36:00Z")
No resolution and no reply from Stessa. ---
**Author:** ![mikensayuri](https://avatars.discourse-cdn.com/v4/letter/m/7ea924/32.png) [@mikensayuri](https://community.stessa.com/u/mikensayuri)\ **Post date:** [December 8, 2021, 7:53pm UTC](https://community.stessa.com/t/external-accounts-bank-blocking-access/4207/4 "2021-12-08T19:53:28Z")
I’ll respond here if I get any information. Thanks