External Bank Accounts Threshold Error

Hello All,

My external bank accounts have been showing disconnected for a few weeks now. When I try to refresh accounts, edit login, or any other attempt to provide an input, I get the message stating “I have reached the maximum thresholds for logins within a 24 hours period”. I get this message with every account, on only the first attempt since the account disconnection. Although I have have been told Yoddle has issues with connectivity with smaller banks (regional) I feel this is a system issue that has them “grid locked”? Thinking of abandoning the the auto import feature all together and just manually importing the bank files at the beginning of each month for the month prior. Anyone else having these issues, or have any recommendations? I know its a small team here at Stessa and Courtney has been great with support, but no luck resolving issue so far…