First Interstate Bank - Not linking

Trying to link to First Interstate Bank and I get the following error:
“Technical Error - Your bank or lender’s site is returning an error. Please try again in 24 hours.”

@geneworldwide1 Please open a 1:1 support ticket via the blue circle (once logged into Stessa). We’ll investigate the situation and loop in Yodlee as needed to resolve.

How do I “open a 1:1 support ticket”? I cannot find “the blue circle.”