# Future tenancy, security deposit can no longer be set

**URL:** <https://community.stessa.com/t/future-tenancy-security-deposit-can-no-longer-be-set/16597>\
**Category:** Bug Reports\
**Created:** [March 19, 2025, 6:59pm UTC](https://community.stessa.com/t/future-tenancy-security-deposit-can-no-longer-be-set/16597 "2025-03-19T18:59:36Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![normandrental](https://avatars.discourse-cdn.com/v4/letter/n/bbe5ce/32.png) [@normandrental](https://community.stessa.com/u/normandrental)\
**Post date:** [March 19, 2025, 6:59pm UTC](https://community.stessa.com/t/future-tenancy-security-deposit-can-no-longer-be-set/16597/1 "2025-03-19T18:59:36Z")

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This function was working well before. But not today..  
There is no longer possible to enter a security deposit for a future tenancy.

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**Author:** ![bevis.bob](https://avatars.discourse-cdn.com/v4/letter/b/848f3c/32.png) [@bevis.bob](https://community.stessa.com/u/bevis.bob)\
**Post date:** [March 26, 2025, 11:02am UTC](https://community.stessa.com/t/future-tenancy-security-deposit-can-no-longer-be-set/16597/2 "2025-03-26T11:02:49Z")

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I noticed yesterday that I could no longer edit the security deposit field when I was adding a new tenant that is moving in on May 1st 2025. Even tried a different browser to see if it was a chrome issue. Still not able to enter anything into the field.

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**Author:** ![cltaupier](https://avatars.discourse-cdn.com/v4/letter/c/f05b48/32.png) [@cltaupier](https://community.stessa.com/u/cltaupier)\
**Post date:** [April 5, 2025, 5:53pm UTC](https://community.stessa.com/t/future-tenancy-security-deposit-can-no-longer-be-set/16597/3 "2025-04-05T17:53:55Z")

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I’m having the same problem.

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**Author:** ![delphie.kovnat](https://avatars.discourse-cdn.com/v4/letter/d/ce73a5/32.png) [@delphie.kovnat](https://community.stessa.com/u/delphie.kovnat)\
**Post date:** [April 9, 2025, 7:44pm UTC](https://community.stessa.com/t/future-tenancy-security-deposit-can-no-longer-be-set/16597/4 "2025-04-09T19:44:00Z")

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Same problem, how has this bug not been fixed yet

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**Author:** ![normandrental](https://avatars.discourse-cdn.com/v4/letter/n/bbe5ce/32.png) [@normandrental](https://community.stessa.com/u/normandrental)\
**Post date:** [April 15, 2025, 4:26am UTC](https://community.stessa.com/t/future-tenancy-security-deposit-can-no-longer-be-set/16597/5 "2025-04-15T04:26:02Z")

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yes, this issue is still not resolved.

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**Author:** ![brettj](https://avatars.discourse-cdn.com/v4/letter/b/bbce88/32.png) [@brettj](https://community.stessa.com/u/brettj)\
**Post date:** [April 15, 2025, 12:26pm UTC](https://community.stessa.com/t/future-tenancy-security-deposit-can-no-longer-be-set/16597/6 "2025-04-15T12:26:24Z")

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> [@normandrental](#):
>
> before. But not today..  
> There is no longer possible to enter a security deposit for a future tenanc

Same problem for an existing tenant.

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**Author:** ![ursaminor907](https://avatars.discourse-cdn.com/v4/letter/u/a87d85/32.png) [@ursaminor907](https://community.stessa.com/u/ursaminor907)\
**Post date:** [June 3, 2025, 9:02pm UTC](https://community.stessa.com/t/future-tenancy-security-deposit-can-no-longer-be-set/16597/7 "2025-06-03T21:02:08Z")

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This is the excuse they gave me.

Christopher • 2m ago

Hi Dorothy,  
​  
​It has been disabled until the new [Leases & Tenants page](https://app.stessa.com/web/leases) is released in the coming weeks. Please click on 'add a charge" to add the security deposit

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**Author:** ![normandrental](https://avatars.discourse-cdn.com/v4/letter/n/bbe5ce/32.png) [@normandrental](https://community.stessa.com/u/normandrental)\
**Post date:** [June 3, 2025, 9:27pm UTC](https://community.stessa.com/t/future-tenancy-security-deposit-can-no-longer-be-set/16597/8 "2025-06-03T21:27:37Z")

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Yes, quite a # of things have broken since a few months ago… Not just this… the security deposit refund when tenant moves out also stopped working.

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**Author:** ![ursaminor907](https://avatars.discourse-cdn.com/v4/letter/u/a87d85/32.png) [@ursaminor907](https://community.stessa.com/u/ursaminor907)\
**Post date:** [June 3, 2025, 9:46pm UTC](https://community.stessa.com/t/future-tenancy-security-deposit-can-no-longer-be-set/16597/9 "2025-06-03T21:46:22Z")

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Yeah. And adding payments or charges from the Leases and Tenants page just brings you to Transactions, no auto filling anything.

Working with a CSR on the issue of if you receive a SD payment for a future tenancy, but having it applied to the current tenancy.

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**Author:** ![livingwellmhp](https://avatars.discourse-cdn.com/v4/letter/l/8c91f0/32.png) [@livingwellmhp](https://community.stessa.com/u/livingwellmhp)\
**Post date:** [June 15, 2025, 10:21pm UTC](https://community.stessa.com/t/future-tenancy-security-deposit-can-no-longer-be-set/16597/10 "2025-06-15T22:21:59Z")

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Yes, I have the same problem. Their AI bot says it never auto populated the security deposit refund… so that’s wrong too.

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**Author:** ![normandrental](https://avatars.discourse-cdn.com/v4/letter/n/bbe5ce/32.png) [@normandrental](https://community.stessa.com/u/normandrental)\
**Post date:** [June 16, 2025, 4:21pm UTC](https://community.stessa.com/t/future-tenancy-security-deposit-can-no-longer-be-set/16597/11 "2025-06-16T16:21:44Z")

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The Stessa software quality has worsened in the past 6 months. That is what I found. A few other issues..  
But their transaction sync with the bank had improved, Much faster than before with fewer missed transactions.
