# Lost all information in my account

**URL:** <https://community.stessa.com/t/lost-all-information-in-my-account/12935>\
**Category:** Setup & Support\
**Created:** [January 19, 2024, 7:39pm UTC](https://community.stessa.com/t/lost-all-information-in-my-account/12935 "2024-01-19T19:39:55Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![william.mccann](https://avatars.discourse-cdn.com/v4/letter/w/47e85d/32.png) [@william.mccann](https://community.stessa.com/u/william.mccann)\
**Post date:** [January 19, 2024, 7:39pm UTC](https://community.stessa.com/t/lost-all-information-in-my-account/12935/1 "2024-01-19T19:39:55Z")

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My account now has nothing in it. I had six properties, bank and property management transactions that are no longer in my account for 2023. Any ideas or suggestions?

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**Author:** ![ramesh201090](https://avatars.discourse-cdn.com/v4/letter/r/9dc877/32.png) [@ramesh201090](https://community.stessa.com/u/ramesh201090)\
**Post date:** [November 5, 2024, 4:11am UTC](https://community.stessa.com/t/lost-all-information-in-my-account/12935/2 "2024-11-05T04:11:17Z")

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Hey, the same thing happened to me - re-sync’ed the account and lost all transactions. Were you able to find a solution here?