# Property not found

**URL:** <https://community.stessa.com/t/property-not-found/13946>\
**Category:** Uncategorized\
**Created:** [April 10, 2024, 11:50pm UTC](https://community.stessa.com/t/property-not-found/13946 "2024-04-10T23:50:02Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![kirstinpeck](https://avatars.discourse-cdn.com/v4/letter/k/e56c9b/32.png) [@kirstinpeck](https://community.stessa.com/u/kirstinpeck)\
**Post date:** [April 10, 2024, 11:50pm UTC](https://community.stessa.com/t/property-not-found/13946/1 "2024-04-10T23:50:02Z")

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Hello,  
I’m still trying to figure Stessa out and I can’t seem to add a property. When I type in the address it recognizes it and allows me to select a known address but when I click on continue it says “property not found” when it clearly just knew the address. Because It can’t find the address it won’t allow me to continue. Any thoughts on how to fix this problem?

Thanks!

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**Author:** ![andrew.longoria](https://avatars.discourse-cdn.com/v4/letter/a/3e96dc/32.png) [@andrew.longoria](https://community.stessa.com/u/andrew.longoria)\
**Post date:** [April 18, 2024, 6:08pm UTC](https://community.stessa.com/t/property-not-found/13946/2 "2024-04-18T18:08:57Z")

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Hi -

Please add this property as a placeholder to your portfolio:  
123 Data Dr Rancho  
Cordova CA, 95670

Once you have done this, please submit a support ticket and we will be happy to help resolve the rest!

- Andrew at Stessa Support

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**Author:** ![kirstinpeck](https://avatars.discourse-cdn.com/v4/letter/k/e56c9b/32.png) [@kirstinpeck](https://community.stessa.com/u/kirstinpeck)\
**Post date:** [April 19, 2024, 11:05pm UTC](https://community.stessa.com/t/property-not-found/13946/3 "2024-04-19T23:05:42Z")

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I think I actually got it figured out. Thank you very much for your help.

Kirstin
