I recently refinanced a property and received a new loan. I went to Stessa to remove the old one and the call fails. I don’t see an error message or anything like that. I’m a web developer by trade, so I pulled up the call that is failing and I’m seeing a 500 status code being returned from this API call: https://app.stessa.com/api/external_accounts/165347/unlink?external_account[property_id]=67810.
In Data Sources, I have my old loan still hanging around set to Stop Importing. I’m worried that if I delete it I’ll lose old transactions which I’d like to keep around. I’m not sure if this is causing the issue or is in some way related to my inability to disassociate a data source from my property’s mortgage.
As a workaround, I renamed the mortgage to DELETE and set its balances to $0 to negate it somewhat, but I’d love to remove it altogether from my Property view. Any help would be appreciated. I love Stessa, thank you all so much for a tremendous product!