WARNING - Stessa Cash Management Returns Mortgage Payment

I set up an autopay with my mortgage lender to withdraw my payment from my Stessa Cash Management account. Before doing so, I confirmed with Stessa that the payment would be honored by Stessa.

Here is my chat with Stessa support:

I provided my mortgage lender (**** Bank) with my Stessa Cash management Routing Number and Account Number. They will deduct the payment. Will that be honored by Stessa Cash Management?

12:53 pm
August 16

The payment should go through if all the correct information was added.

Senior Customer Success Associate

Well, my payment was returned by Stessa Cash Management. I have confirmed with my mortgage lender that the correct routing and account numbers were applied. There are more than enough funds in the Stessa Cash Management account.