Cambridge Trust Company bank connection error

The Cambridge Trust Company (www.cambridgetrust.com/) has had issues connecting for the past 4 weeks or so. The error message on the External Accounts page reads: “It appears we’re experiencing a technical error with this connection. This can happen for a number of reasons, including ongoing site maintenance by your financial institution. Please try again in 24 hours. Alert support if further attempts also fail.”

This is me alerting support!
Thank you,