Ability to Mark Unit Status as Inactive or Out Of Service

I have a 3 bedroom single family home. I originally was renting by the room. The tenants have moved-out and I will be renting it now as a single-unit.

The problem is: I do not see a way to mark my additional (unneeded) unit as “out of service.” I can mark the property itself as “out of service”, but not the individual unit.

I have spoken with tech support and they advised that I delete the extra unit, but deleting the unit, will permanently delete all associated data.

Because of this limitation, my options are to do 1 of the following:

  1. Delete the unit, which subsequently permanently and deletes all the associated data
    …or…
  2. Keep the unit, which subsequently skews occupancy reports.

I wish there was a way to label a unit with a status which excludes that unit from occupancy numbers, and allows it to be available to use in the future if needed, along with retaining all associated historical data.

A few thoughts on unit status options:

  • Archived (hides unit from view, does not count towards occupancy numbers, but is able to be unarchived/restored for future use, and retains all associated historical data)
  • Out of Service (unit is still visible in the list, but does not count towards occupancy numbers, and retains all associated historical data)
  • Under Renovation/Repair

These statuses could also be beneficial for audits and historical timelines and may even be linked with the projects feature. Showing start/stop dates of projects or renovations and when property was in and out of service, etc. This would be a great reporting feature also.

!!!Deletion should be saved for erroneous entries!!!

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@jtgpropertiesllc I have a solution for you - add the property again. Stessa software is “stupid enough” that it doesn’t realize you’re adding the same property address. I just did it with one of my rentals before suggesting it. Add 123 main st again, set it up as a proper single family. You can also mark the original as sold if you’re concerned about your occupancy report. You’ll have to relink any financial accounts, etc.

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Thank you for the feedback! I will look into this further!

100% agree. We are using Stessa to manage an RV park for long term tenants. It would be great if we could retain the old tenants information and payment history without having to delete the listing or create a new one.

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