About the Setup & Support category
|
|
1
|
1902
|
November 16, 2019
|
Paid for Pro but not showing in my account
|
|
1
|
5
|
August 14, 2025
|
Wire Money for Closing
|
|
2
|
227
|
July 29, 2025
|
I Need Bank Verification Letter
|
|
0
|
4
|
July 29, 2025
|
"Still refreshing" after 1 year
|
|
0
|
10
|
July 28, 2025
|
Appfolio Not Importing Data
|
|
23
|
226
|
July 10, 2025
|
External bank connection problems [2025]
|
|
32
|
385
|
July 10, 2025
|
Documents tab no longer supports .zip files?
|
|
1
|
16
|
July 9, 2025
|
Security deposit shows as charge for some tenants and payment for others
|
|
4
|
525
|
July 8, 2025
|
Trying to screen - applicant says did not receive email
|
|
0
|
7
|
June 21, 2025
|
External bank connection problems [2024]
|
|
13
|
100
|
June 17, 2025
|
CSV upload keep spinning wheel
|
|
0
|
11
|
June 15, 2025
|
Connecting with Mercury bank account
|
|
4
|
63
|
May 27, 2025
|
Transactions not uploading automatically and spreadsheet file not uploading
|
|
1
|
33
|
May 14, 2025
|
Transactions stopped being imported
|
|
0
|
42
|
May 7, 2025
|
Priority Support Phone Number?
|
|
22
|
374
|
May 3, 2025
|
Bank account connection
|
|
1
|
38
|
May 2, 2025
|
External bank connection problems [2022]
|
|
16
|
59
|
May 2, 2025
|
Manual Upload Missing Transactions - All for $65
|
|
1
|
29
|
April 18, 2025
|
How do you handle a reserve fund that the property manager holds?
|
|
4
|
1150
|
April 14, 2025
|
How to raise rent and keep current tenant info
|
|
0
|
24
|
April 11, 2025
|
Transactions need review on primary account
|
|
0
|
24
|
April 10, 2025
|
Financial Institution is not updating
|
|
12
|
139
|
April 8, 2025
|
Delete account and profile
|
|
2
|
698
|
April 7, 2025
|
How to categorize vehicle receipts for repairs, gas
|
|
4
|
66
|
April 7, 2025
|
How to split Section 8 rent transactions
|
|
4
|
760
|
April 7, 2025
|
First time connecting to bank
|
|
1
|
18
|
April 7, 2025
|
Bank appears linked, but not pulling in transactions
|
|
18
|
1057
|
April 7, 2025
|
Account showing closed?
|
|
0
|
5
|
March 16, 2025
|
How to access live support, chatbot, phone, etc
|
|
25
|
308
|
March 15, 2025
|