When trying to “Fix” the connection to Capital One the screen goes to this and never goes further.
@accounting1 This error can occur for a number of reasons but is most likely when you have third-party cookies disabled or an aggressive ad-blocker set up in your browser. Try updating those settings to allow the bank connector to do its thing.
If still no luck, it’s likely that the end site (Capital One in this case) is temporarily unavailable for some reason. Try again in a few minutes or wait an hour or two to see if the issue resolves.
If you’re still stuck, please open a 1:1 support conversation via the blue circle once you’re logged in. We’ll investigate your specific situation directly.