Cash Management Account - Plaid Connection

We created and funded a checking account in Stessa’s Cash Management feature through Blue Ridge Bank. I have tried to link my Blue Ridge Bank account to a third party software which uses Plaid but my Stessa credentials don’t work for Blue Ridge Bank. After that I tried logging directly into www.mybrb.com which failed and when I tried to create an online account with the bank they don’t recognize the EIN & Account numbers as valid. How do we login and view our actual bank accounts?

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Anyone? This is a huge issue.

@moyer921 - I ended up putting this in the help chat and the response from Stessa Support is below:

"The only way you can view and managed your account is through your Cash Management page not through blue ridge.

You cannot link the cash management account to plaid"