Maintenance request and tracking tool

Wishlist
21

Agree!!! until stessa gets that online - what do you use for maintenance?
I havent found one I like

1 Like
22

Agreed. Stessa is a superior tool. It is quite possibly the best in the marketplace to truly understand how your portfolio is performing.
However, it doesnā€™t make the operations of running the business easy. If it had the maintenance interface (with notifications, entry details, contact info sharing, etcā€¦) of TenantCloud, Stessa would be my go-to for my entire portfolio.

1 Like
23

can we create work orders and apply their expense to the property? @stessa5 @stessa6 @stessa10

24

If it can be built where the landlord receives a push notification when tenant submits the requests, and the landlord can forward the request via text/email to a vendor (from a landlord built vendor list inside Stessa) including tenant contact info so that the vendor can schedule the visit/repair with the tenant, I believe this would make Stessa the elite property management platform in the industry.

3 Likes
25

Adding an maintenance request/management feature would make Stessa a pretty much complete software. I would gladly pay the $20/month to have all in one place. Currently paying for another Property Management software which Im not even 100% happy with. Please Stessa, consider this feature!!!

2 Likes
26

I support this request!!

Hopefully this will be something that the Pro Membership can offer! Itā€™s features like this that would make the Pro Membership invaluable and most definitely worth the expense!

3 Likes
27

we need thisā€¦more for setting up vendors properly, sending them work orders and keeping track of capital improvements vs repairs/maintenance

1 Like
28

Agreed. If there is a way to allow tenants to request maintenance on their end and have it come to us on the owner end to track and resolve it would be phenomenal

1 Like
29

A maintenence request/tracking tool is necessary in Stessa. Innago is a platform very similar to Stessa and they have this tool. I am now using both Innago and Stessa for property management but would like to consolidate to one.

2 Likes
30

I would love a maintenance tool for my tenants! keeping everything in stessa would be awesome!

31

I use a 3rd party tool for this, Iā€™d prefer to have it in Stessa and it would make the Pro account worth it for me.

32

Right now the pro version does not offer anything I want or need. Adding this feature would go a long way toward bridging that gap.

1 Like
33

Yes, Stessa, please add maintenance tracking! Would love to see maintenace requests and tracking for managing myself. Also, maintenance management for sending requests to vendors or my property repair person.

1 Like
34

Really need this feature. Will makes Stessa a well rounded tool.

1 Like
35

Please, consider adding the maintenance request feature. You already have the IT infrastructure for this. If you can make something similar to Avail that would be great. So that the tenants can log in, add pictures, videos of requested repair etc and then the landlord can respond, add pictures, videos of the actual repair and add the cost if the tenant will need to reimburse. A hint: add it to Pro version only and then your Pro paid feature will attract 90% of the current clientele, meaning you will actually earn more through subscription to Pro. Just a thought.

2 Likes
36

Get Latchel integrated to Stessa like REntRedi, and Stessa will be all perfect for me.

2 Likes
37

This would be big. Stessa is a great tool for landlords. But how do I take and track maintenance requests? I either have to get a different product or track using email. Hoping this thread gains traction soon.

39

just recently started using Stessa at the highest level subscription because I have multiple portfolios and I am already considering cancelling and moving to another paid app over this. I really need to be able to have records of tenant communications and repairs due to the highly litigious society we live in - need to have meticulous records of repairs that were made, photos of property conditions, and records of tenant contacts because sometimes tenant issues result in evictions and court - and using email and text records is cumbersomeā€¦ when I signed up I had just assumed this software would have a way to track these things - now I realize that it does not - I would definitely pay a higher subscription fee to get these features - not sure I can operate without them effectively.

3 Likes