I am also having a hard time contacting anyone. I am a Pro member as well. In the beginning I could start a new thread with an issue/question and get it replied to in a good time. Now I cannot even start a new message thread. That option is gone. So I messaged on an old/existing thread and am getting no response. My message even shows a status of “Not read”. I don’t know what to do. I now missed critical timelines due to this. How do I reach someone?
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