Stessa support is pretty non-existent, which is unfortunate. It’s probably 2-3 people at the most. You won’t find a phone number nor get anyone on the phone. They are extremely backlogged and responding to “bug reports” over any other submissions. They wrote me back just yesterday on something I apparently submitted in the past. I couldn’t even remember the question and the ticket doesn’t show you a history of your conversation.
The recent updates in December 2023 and January 2024 definitely led to a lot of users experiencing some bugs. The ones I noticed seem to be resolved.
Feel free to post your question/issue here and I’ll help if I can.
-Tom