Remove automatic Late Fee

Hi team - my bank connection recently broke, and I was finally able to resolve it today, but it looks like one of my properties automatically added a Late Fee per the lease (as Stessa hadn’t recorded the rent which was paid on time due to the bank connection breaking).

How do I delete this automatically added late fee? Workaround for now is adding a credit to offset the fee, but makes for poor accounting history. Please help me understand how to override an automatically added Late Fee.

Thank you,
-Alex

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Same problem here. Please post if you find a resolution.

2 Likes

Same issue but it is on more than one tenant. How do we solve this?

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Stessa does not allow for deleting late fees. You need to post a credit on the ledger to offset the late fees - unfortunately at this time, that is the only way.

I have this issue as well. I would like to see a fix.