Capital one locked my accounts for trying to set up external Transfers

2 days ago I set up an external transfer between my main bank Capital One and my Cash management account. Cap 1 made the small deposits, and I logged into Cap 1 and and verfied the amounts with them. Immediately cap 1 locked all my accounts stating Fraud and they need to speak to someone at blue Ridge Bank to verify. I called Blue Ridge bank and explained to them what happened and they said all they do is hold the money, they cannot help at all, as a matter of fact they do not recognize my account number, or my name. I really need to be able to transfer funds between these two accounts. has anyone experienced this before? I really need to speak to a STESSA rep.