I emailed Rocket Mortgage.
Thank you for writing. I understand the concern of being unable to utilize the advised program with your RocketMortgage.com account. We have begun the use of Multifactor Authorization (MFA) when logging into our website in order to maintain compliance with the Federal Trade Commission’s GLBA. MFA is a digital experience that verifies Rocket Account clients using a combination of their username, password, and a one-time passcode being sent via text or phone call. With this required change some programs like Stessa have been unable to utilize the information on the RocketMortgage.com site.Our technology team advised to reach out to Stessa to look into any possible work around after this update.