Time it takes to fund account

My first tenant paid using STESSA on January 29th. On that same day I “funded” my cash management account from my back account. Everything shows in the Transactions page but it all still shows as Pending. Today is February 5th. I should have access to these funds by now, correct?

Their official answer is “up to 5 business days” which is the equivalent of a full week, assuming no holidays.


I got paid the 31st, payment says “pending”. Today is the 8th and still nothing… I asked customer service but nothing back still. Im in the same boat. Goodluck!

“Up to 5 days”, I take that to mean 5 business days or less. My tenant payed rent on July 3rd. today is July 12th. I still do not have access to that money. July 3rd, 5th, and 8th through 12th are all business days. I count 7 in total. Excluded the 4th as a holiday. What gives?