I have added a new portfolio to Stessa and defined an External Account for it. My property manager uses AppFolio, so linking it to my new portfolio was straightforward.
This portfolio has 4 properties. After Stessa downloaded transactions for all of them, I compared data with the statements I retrieved manually from AppFolio. Transactions for 2 of them downloaded correctly, the third one misses 2 transactions in July, and transactions for the forth stopped at April 2, 2021.
What might be the reason for this incomplete set of transactions and what are the steps to troubleshoot the problem?